Refund Policy

Before paying

Each purchase covers one video. You can leave checkout before authorizing payment. Purchases are closed during this preview.

If we cannot deliver

When a final technical delivery failure is confirmed, we process a full refund to the original payment method within one business day. Your bank or payment provider may take additional time to post it.

If the delivered video has a problem

Report playback problems, major visual defects or a format mismatch from your order page. We review what happened and tell you the outcome. This policy does not limit rights that apply under local law.

Checking your refund

Your order shows whether a refund is under review, submitted or confirmed. Include your order number when contacting support. Email leemie8848@gmail.com.